Kelly Services Poland Sp. z o.o. powstała w 2007 roku przejmując działającą od roku 1999 firmę Talents Polska. Jest częścią amerykańskiej globalnej firmy Kelly Services Inc., lidera w branży pozyskiwania pracowników. Kelly oferuje szeroki zakres usług, w tym rekrutacje stałe i czasowe, executive search oraz outsourcing i doradztwo personalne. Obsługując Klientów z całego świata Kelly Services corocznie zapewnia zatrudnienie ponad 540,000 pracownikom na całym świecie. Dochód firmy w 2013 roku wyniósł $5,4 miliarda. Jako jedna z największych agencji doradztwa personalnego na rynku, Kelly obsługuje klientów na całym świecie, włączając w to wiele znanych międzynarodowych firm i 99% z firm zaliczających się do grupy Fortune 500. Kelly w Polsce oferuje przede wszystkim usługi search&selection i pracowników czasowych z możliwością stałego zatrudnienia oraz kontraktorów IT. Specjalizacje, w których posiadamy największe doświadczenie obejmują następujące działy: IT i inżynieria, finanse i księgowość, kadry i płace, sprzedaż i marketing, administracja biurowa jak również kadra dla sektora outsourcingu (BPO, SSC, Call/Contact Center).
Kelly Services, founded by William R. Kelly in 1946, is an international workforce solutions provider for customers in a variety of industries in 40 countries. Kelly Services specializes in Recruitment Projects within IT, Finance, Accounting, Multi-Lingual, Sales and Marketing, Call Center, Engineering. In addition Kelly also offers an array of Consulting and Outsourcing services. Employment Agency No: 593
For one of our Clients, we are currently looking for:
Duties/Responsibilities:
- Provides technical support to customers on standard operation of core systems, determines appropriate technical area or vendor to resolve problems
- Analyzes and follows up on specific inquiries or requests to ensure user/customer satisfaction
- Participates in project execution and quality assurance as required
- Prepares or participates in the creation and maintenance of knowledge data bases, end user support and training documentation
- Performs and assists in the administration of support processes and procedures
- Provides daily IT service and support for all deskside hardware and software implemented within the heterogeneous Microsoft Windows environment - such as laptops/desktops/smartphones, MS Office, MS Skype, printers (local/network attached), meeting support
- Accepts cases from work queue, conduct second level support
- Ensures successfull IT project execution
- Assists with executing IT projects in Europe central, ensuring IT solutions are implemented in close cooperation with other functional IT stakeholders
- Variety of local Client Service implementations and upgrades (client OS, hardware, tech refreshes, various other HW/SW related deployments) and other job duties that may be assigned
Requirements:
- Microsoft OS (Win 7, Win 10)
- Microsoft Office (MS Office 2010/2016/O365)
- Basic networking troubleshooting skills
- General trouble shooting skills (e.g. A+)
- Pratical, up-to-date knowledge of relevant technologies
- Native in Polish and fluent command of English
- Very accurate and distinct personal behaviour towards Customers
- Consultative style and cross - team work orientation
We offer:
- Stable employment in a prosperous global biotechnology company
- Extensive on the job training
- Mostly autonomous professional role (accountability for own work)
- Variety of non-routine tasks that enhance and strenghten existing and aquired skills
- The opportunity to apply and master foreign language knowledge and skills
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Location: Warsaw, Poland
When applying please enclose the below statement: "I hereby agree for processing my personal data contained in this questionnaire or other submitted documents in order to conduct and manage the recruitment process (processes) to work with agency (entry No. 593/3) Kelly Services Poland Sp. z o.o. with its seat in Warsaw at ul. Postępu 18B, including the provision of such data to potential employers. I understand that any of my personal data is voluntary and declare that I was told (I was informed) about my right to control the processing of my personal data, including the right to obtain information about how to share data and the recipients of the data, my right to complete and update the date, rectification of personal data, right to request to remove my personal
data and right to object to processing in the above order, and to transfer data to other entities."
Please be informed that we will contact only with selected candidates.
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