Accenture is a global management consulting, technology services and outsourcing company, with approximately 305,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$30 billion for the fiscal year ended Aug. 31, 2014. Its home page is http://www.accenture.com/.
Accenture Operations is a dedicated team of people who work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, helpdesk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.
IT Project Coordinator
Workplace: Warszawa
Nr Ref.: 00304676
Job Description:
- Manage technology infrastructure transition projects and relationship between BPO business teams and client/internal IT teams
- Manage escalations
-
Oversee technology services provided to BPO deals
- Service management and reporting
- Cost management - technology cost budgeting, optimization, recovery and variance tracking
- Support quality program implementation
- Plan and manage business continuity tests
- Support external and internal audits
- Bachelor degree in informatics
- Proficiency in English
- At least 5 years of overall experience with IT infrastructure management/IT solutions/IT support
- Hands-on experience with network, voice, desktop and server infrastructure
- Proven experience with IT project management
- Broad experience with account management, customer relationship, business development and IT security basics
- Experience with technology solution design
- Excellent communication skills
- Good interpersonal and negotiation skills
- Opportunity to work for the most recognized brands in the world
- Attractive salary
- Notable discount for the language courses (incl. you and your family members)
- Social benefit packages including: private medical care, Sodexo vouchers, Benefit sport club cards, life insurance, professional photo classes
- Open communication among all employees and across the teams
- Ongoing mentoring and support not only during the induction period
- Friendly work atmosphere and chill-out spaces for chats
- Accelerate runners club and the participation in various employee initiatives
- Beverages (as coffee, tea) at any time you want
We have been recognized as a Solid Employer (we provide our employees with regular trainings and development sessions, we respect Polish Labour Law/BHP, we pay on time and calculate overtime hours).
