Capgemini Business Process Outsourcing is one of the first and the biggest outsourcing center in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. BPO employs over 3400 specialists in its offices located in Krakow and Katowice.
IT (Senior) System Specialist - SAP
Place of work: Kraków
Ref. no Praca.pl/ITSS/SAP/Eng/KRK
Position purpose
We are looking for IT specialist who has experience in working within SAP environment. Hired person will be responsible for the system and data support, including power user support, user and authorization management, solutions for business IT problems, implementation and validation of data or system changes, interface and release management.
Main accountabilities
- Setting up and managing users and authorizations, including:
- request handling
- writing specifications
- maintaining authorization tool
- user monitoring and ad hoc support for authorization issues
- Capturing and processing business IT requirements in collaborating with stakeholders
- Analyzing and preparing design proposal, configuration of applications, scheduling implementation and performing User Acceptance Tests (UAT)
- Planning and implementing of releases, analyzing and reconciling bugs or new functions
- Reviewing correctness of master data and handling master data changes
- Supporting the processes of: Interface management, comprising planning, forecasting and budgeting of system maintenance and attending regular update meetings
- Analyzing, solving and closing data issues in interaction with all finance domains
- IT business support and helpdesk, e.g. analyzing and solving incident and change requests
Requirements
- At least 3 years working experience in respective activities
- Bachelor's degree in Accounting or IT
- Very good knowledge of MS Office (proficient with MS Excel, Access)
- Experience with VBA and programming languages (ex SQL) is a plus
- Experience with ERPs/SAP (ideally certifications)
- Very good command of spoken and written English
- Very good analytical skills, attention to detail
- Good communication and organizational skills
- Proactive attitude and innovative approach
What we offer
- You will work in multinational, stable company for c.a. 100 Blue Chip Clients - known, global brands, supported by 6000 professionals in 30 languages
- You will gain space to fulfill your ambitions and develop your career, opportunity to take part in transition projects. We operate according to Lean and Kaizen philosophy.
- You will choose your career path (experts or managers) – you will work among professionals (over 900). We will support you to gain knowledge (20 000 online trainings and in class) and get certified (e.g. ACCA, Prince2, PMP). You will have the opportunity to take part in coaching programs and develop your knowledge in experts communities.
- You will work in line with high, international work standards and you will have an opportunity to engage in CSR initiatives.
- You will be appreciated for your results and professionalism – based on clear rules of promotion. Our company applies a wide choice of perks (free private medical care for you and your family, additional life insurance). We help to keep right proportions between your work and private life (Business Parent Program)
