IT Service Consultant

HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej firmy rekrutacyjnej w Wielkiej Brytanii.

Grupa posiada ponad 390 biur w 27 krajach na całym świecie, w których łącznie pracuje 8 300 specjalistów. Jest liderem w Europie Środkowej i Wschodniej, Azji, Ameryce Południowej, Australii, Nowej Zelandii, Chinach, Japonii, Hong Kongu i Kanadzie.

Hays IT Contracting to nowoczesna forma współpracy dla specjalistów z branży informatycznej, na zasadach B2B, dla wiodących na rynku Klientów prowadzących innowacyjne projekty. Wyróżnia nas wiedza o rynku oraz angażowanie najlepszych w danej dziedzinie ekspertów.

For our Client – international science-led global healthcare company – we are currently looking for qualified
Candidates for the position of:

IT Service Consultant

Location: Poznań
Job type: Contract B2B – long term cooperation
Rate: 300-400 PLN / day

This role is accountable for the performance, operations and continuous improvement of a group of applications within a domain and manages the full lifecycle of each application from inception to decommission. An ongoing commitment to improve the user experience, maintain operational performance and balance risk is required for each application. The role requires adherence to ITIL processes, a good knowledge of business processes, an appreciation of the user base (roles, geography) and an understanding of the technical solutions implemented in the business area.

 Key Skills
- Degree in computer science or related field is desirable although relevant experience is equally valuable
- Understanding and experience of ITIL based service management practices.
- ITIL Foundation Level Certification + ITIL Service Operations + 1 to 2 additional classes towards ITIL expert certification completed.
- Knowledge and experience working with Six Sigma/Lean Sigma processes and tools.
- Knowledge and experience supporting GxP and Sarbanes Oxley regulated applications
- Good communications and influencing skills
- Knowledge of ITIL Support Processes
- Experience of application management, operations, and/or support including knowledge and experience of Incident, Problem and Change Management
- Good understanding of business area strategic goals, processes and workflow, and of the IT tools deployed in support.

   Our offer

- Payment in 14-days period
- Preferential conditions for benefits: medical and sport package
- Employment flexibility (B2B or mandatory contract)
- Challenges appropriate to your skills and knowledge
- Possibility to get an experience in a company which is the industry leader