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IT Service Desk Engineer

GlobalLogic Poland sp. z o.o.
Szczecin
praca stacjonarna
3431 dni temu
IT Service Desk Engineer
Work Location: Szczecin
Project description

 

We are looking for a talented Engineer, who wants to develop in the area of System Administration/Service Desk Support. If you want to join a dynamic organization, learn new tools and technologies and be part of a great team – join us!

 

You will be responsible for
  • Install working places for newcomers. Prepare and install standard IT environment (desktops, laptops, peripheral equipment)
  • Configure and commutate network and telecommunication links
  • Install, assemble and configure peripherals, network switches/routers, hardware servers
  • Pull cables and rewire or direct the rewiring of cables as required for new installations and office reconfiguration
  • Respond to support requests, diagnosing equipment and configuration issues with a variety of applications on desktops and laptops
  • Troubleshoot problems with computer systems, including troubleshooting hardware and software, e-mail, network and peripheral equipment problems
  • Ownership, monitor and track assigned requests in ticket- tracking system
Requirements
  • Experience in systems administration, consulting and excellent customer service skills
  • Knowledge in administration and configuration of Windows, Unix, MacOS based systems
  • Knowledge in administration and configuration of AD, DNS, DHCP
  • Knowledge in administration and configuration of network workstations, servers and other networking equipment
  • Ambition to learn new systems, procedures, techniques in a short period of time
  • Willingness and ability to plan and perform tasks before the deadline
  • At least intermediate level of English
  • Good communication and problem solving skills
We Offer
  • Great working atmosphere in an international team of excellent specialists
  • The culture of open communication and exchange of experience, access to the latest technology and our know-how
  • Participation in interesting and varied projects (local and international), the possibility of foreign travel
  • Development paths suited to individual talents: international exchange of knowledge, professional certifications
  • Working conditions that will give you a sense of financial security and will make your dreams come true
  • Flexible working time
  • A rich benefits package: private medical care, group life insurance, travel insurance, food subsidies, participation in sport classes, cultural activities
  • Delicious coffee and 20 different tea flavors

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