IT Service Desk Engineer
Work Location: Wrocław
Project description
We are looking for IT Service Desk Engineer to join our team in Wrocław!
You will be responsible for
- Install working places for newcomers. Prepare and install standard IT environment (desktops, laptops, peripheral equipment)
- Configure and commutate network and telecommunication links
- Install, assemble and configure peripherals, network switches/routers, hardware servers
- Pull cables and rewires or direct the rewiring of cables as required for new installations and office reconfiguration
- Respond to support requests, diagnosing equipment and configuration issues with a variety of applications on desktops and laptops
- Troubleshoot problems with computer systems, including troubleshooting hardware and software, e-mail, network and peripheral equipment problems
- Ownership, monitor, and track assigned requests in ticket- tracking system
Requirements
- Solid background in systems administration, consulting, and excellent customer service skills
- Knowledge in administration and configuration of Windows, *nix, MacOS based systems
- Knowledge in administration and configuration of AD, DNS, DHCP
- Knowledge in administration and configuration of network workstations, servers, and other networking equipment Ambition to learn new systems, procedures, techniques in a short period of time
- Willingness and ability to plan and perform tasks before the deadline
- At least intermediate level of writing, reading and speaking English
We Offer
- Great working atmosphere in an international team of excellent specialists
- The culture of open communication and exchange of experience, access to the latest technology and our know-how
- Participation in interesting and varied projects (local and international), the possibility of foreign travel
- Development paths suited to individual talents: international exchange of knowledge, professional certifications
- Working conditions that will give you a sense of financial security and will make your dreams come true
- Flexible working time
- A rich benefits package: private medical care, group life insurance, travel insurance, food subsidies, participation in sports classes, cultural activities
- Delicious coffee and 20 different tea flavors
Send you application by clicking "Aplikuj Teraz" button.
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