IT Service Desk Specialist with German

Stanley Black & Decker® Polska Sp. z o.o.

Warszawa

9 dni temu

Stanley Black & Decker is the largest tool manufacturer in the world (Fortune 500). Our industrial tool businesses build the tools that build your world. Our brands: Stanley, Black&Decker, DeWalt, Porter-Cable, Mac Tools, Facom, Usag, Bostitch.


Our website: http://kariera.sbdinc.pl/

 

For our Warsaw office, we’re currently looking for:

IT Service Desk Specialist with German
Miejsce pracy: Warszawa


Goal: to provide support and technical advice to Stanley Black&Decker end users globally. We help our colleagues from abroad deal with everyday IT problems.

Our French Helpdesk team works in a 2 shift system (6-14, 10-18).

Internal job title is IT Operations Associate or  IT Operations Analyst depending on the candidate's experience.

 

Responsibilities:
  • Remote technical support of internal end-users (according to procedures)
  • Contact by phone, in German and English
  • Work in a call center environment, in a shift-system
Requirements:
  • Experience in an IT Helpdesk environment
  • Fluent in English and German
  • Experience with administering Windows (7/10) and MS Office
  • Practical knowledge of Active Directory, MS Exchange, (knowledge of SCCM is a plus)
  • Knowledge of LAN / WAN Technologies, experience with TCP / IP
  • Willingness to learn new technologies
We offer:
  • New office located a hundred feet from the Rondo Daszyńskiego metro station. Tired of traffic jams? Next station: Stanley Black & Decker.
  • Work in an international company, with many career opportunities
  • Ambitious and motivating challenges
  • Attractive development / training programs (IT & soft skills)
  • Equipment: laptop with dual 22” monitors
  • New office near Rondo Daszyńskiego, within 10 meters of the underground station

Poznaj

Stanley Black & Decker® Polska Sp. z o.o.

W roku 2010 firma Black & Decker®, największy na świecie producent elektronarzędzi i akcesoriów, połączyła się z firmą Stanley Works® ogólnoświatowym liderem w produkcji narzędzi ręcznych. Obecnie zarówno w U.S.A. jak i na całym świecie StanleyBlack&Decker zajmuje czołowe miejsce w sprzedaży produktów tego rodzaju przeznaczonych do użytku domowego, do pracy w rzemiośle oraz w przemyśle.