IT Service Desk Specialist with Spanish

Goal: to provide support and technical advice to Stanley Black&Decker end users globally. Our Spanish IT Helpdesk team works in a 3 shift system (10-18,14-22,16-24) Monday till Friday.
Internal job title is IT Operations Associate or  IT Operations Analyst depending on the candidate's experience.

• Remote technical support of internal end-users (according to procedures)
• Contact by phone, in Spanish and in English
• Work in a call center environment, in a shift-system

• Experience in an IT Helpdesk environment
• Fluent Spanish & fluent English
• Experience with administering Windows (10) and MS Office
• Practical knowledge of Active Directory, MS Exchange, (knowledge of SCCM is a plus)
• Knowledge of LAN / WAN Technologies, experience with TCP / IP
• Willingness to learn new technologies

• New office near Rondo Daszyńskiego
• Employment contract via external agency - first contract for 3 months, next contract for 12 months (with the possibility to prolong the contract)
• Work in an international company, with many career opportunities
• Ambitious and motivating challenges

Please send your CV in English.