IT Service Desk Specialist
Kraków
IT Service Desk Specialist
Kraków
Nr Ref.: 1062871
Kraków
Nr Ref.: 1062871
HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej firmy rekrutacyjnej w Wielkiej Brytanii.
Grupa posiada ponad 390 biur w 27 krajach na całym świecie, w których łącznie pracuje 8 300 specjalistów. Jest liderem w Europie Środkowej i Wschodniej, Azji, Ameryce Południowej, Australii, Nowej Zelandii, Chinach, Japonii, Hong Kongu i Kanadzie.
Hays IT Contracting is an up-to-date B2B form of employment for IT specialists with innovate and developmental projects for TOP Clients close at hand.
Currently we’re looking for: IT Service Desk Specialist
LOCATION: Kraków
LENGTH: min. 12 months
JOB TYPE: contract B2B
Tasks:
Responsibility for providing first tier support to end users for computer workstations, servers, application software and hardware.
Requirements:
• 1 to 3 years support desk experience
• Very good knowledge of English (written and spoken) is essential
• Experience with Support Desk Software, CRM or other ITSM Tools
• Good knowledge of Windows Operating system 7 and Microsoft Office 2013, 365
• Good background in networking concepts and technologies
• Strong communication and troubleshooting remotely skills
• PC/Laptop configuration familiarity
• Time management and organizational skills
• Process and documentation oriented worker
• Team oriented individual
Nice to have:
• Technical degree
• ITIL or Microsoft Certification
• Experience working with the following systems and tools:
o Smartphone configurations (BES and Active Sync)
o SharePoint
o OneDrive
o Microsoft Exchange Console
o Microsoft Active Directory
o VPNs
o Java
o Oracle Applications
OUR OFFER:
• Employment flexibility: contract or B2B model
• Competitive salary
• Payment in 14-days period
• Possibilities: variety of projects to participate in development, working closely with big brands, meeting great people
• Variety new technologies
• Challenges appropriate to your skills and knowledge
• Real impact on the project – if you are good, you are independent in making decisions
• Fast learning opportunities
• Preferential conditions for benefits: medical and sport package
hays.pl |