Polski HR - Doradztwo Personalne Sp. z o.o. is a professional HR consulting agency that specializes in the recruitment and selection of employees for middle and senior level. We work with reputable employers from Polish and abroad. We belong to the Polskiego Holdingu Rekrutacyjnego S.A.
Polski HR - Doradztwo Personalne Sp. z o. o is as entered by the Marshal of the Malopolska Region in the National Register of Employment Agencies under the number 9301.
We are looking for candidates for IT Specialist – Application Support Engineer position to strengthen Infrastructure Team in the area of delivering Business Application operability. Successful candidates will carry out Business Application support activities focused on mastering availability of applications and platforms in scope.
Main tasks and responsibilities:
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Assure Business Applications operability and availability
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2nd support line activities focused on processing incidents between 1st and 3rd support lines
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Identification of malfunctioning IT Infrastructure components that impact application operability
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Provide operational instructions for 1st support line to offload 2nd support line
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Support Monitoring Team in putting applications in scope under monitoring processes, strong focus on mastering monitoring automation
Experience and knowledge:
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Experience in ITIL-compliant support structures
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Basic IT infrastructure knowledge – e.g. on Windows or Unix operating systems
We offer:
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Stable work in prestigious, international company
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Attractive salary
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Excellent work atmosphere and a lot of interesting and challenging projects