IT Support Analyst
Warszawa
IT Support Analyst
Warszawa
Nr Ref.: 1081342
Warszawa
Nr Ref.: 1081342
HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej firmy rekrutacyjnej w Wielkiej Brytanii.
Grupa posiada ponad 390 biur w 27 krajach na całym świecie, w których łącznie pracuje 8 300 specjalistów. Jest liderem w Europie Środkowej i Wschodniej, Azji, Ameryce Południowej, Australii, Nowej Zelandii, Chinach, Japonii, Hong Kongu i Kanadzie.
For our client, international provider of professional engineering, consulting and project management services for infrastructure projects, we are currently looking for candidates on the position of IT Support Analyst.
As the IT Support Analyst, you would provide technical support and guidance to Users on a regional basis ensuring all desktop/laptop systems, networked systems and telecommunication systems are functional and that agreed service levels are met.
Key responsibilities are: manage and support desktop/laptop hardware; plan, evaluate and propose improvements to desktop systems and provide extended support when required; assist local network installation projects, network server support and maintenance procedures; develop allocated primary skills in support of the Operations team; maintain the Helpdesk system, responding to Helpdesk reported change request; carry out administrative duties; provide support to other regions when required.
Requirements: Min. 3 years practical experience of MS products, practical experience of Helpdesk systems within IT environment, strong customer liaison skills, an organised and systematic approach to problem solving, good written and verbal communication skills (both Polish and English), understanding of and commitment to Health and Safety and Equal Opportunities practises. Salary 5000 - 6000 PLN gross.
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