About us
Capgemini is one of the world\'s foremost providers of consulting, technology and outsourcing services.
Cloud Infrastructure Services is one of the biggest outsourcing service providers in Poland. Since the establishment of our first service center in Krakow in 2004, it has achieved great success and grown rapidly. In 2006, we opened a second center in Katowice and in 2012 a third center in Opole. Today, our team of 2,000 professionals delivers IT outsourcing services to 40 clients in 20 languages.
IT Support Specialist (German language)
Place of work: Katowice
Ref. no Śląskie > Katowice
Main accountabilities
- Checking of incoming problems and alerts, according to available Knowledge Base
- Handling incidents and major incidents according to agreed SLAs and informing contractual partners about major outages
- Contacting contractual partners in terms of hardware support and problem / incident analysis
Requirements
Essential are:
- Very good verbal & written German and communicative English
- Good knowledge of Windows environment
An asset would be:
- Interested in Unix/Linux OS family operating systems
- Knowledge of ITIL
- Readiness for 24/7 shifts
What we offer
- Work in multinational company for c.a. 100 Blue Chip Clients - known, global brands, supported by 6000 professionals in 30 languages
- Clearly defined career path (experts or managers), wide range of trainings - over 20 000 online trainings and books also available at home, trainings in classroom, funding for learning foreign languages
- You will learn best practices and global business from Capgemini experts. Over 900 certificated professionals in the field of e.g. ITIL, Vmware, Citrix, Oracle Database
- You will work in an inspiring atmosphere. We work together and celebrate together - Capgemini Theatre, employee volunteer program, integration events, sports events (basketball, volleyball) - everyone will find something for themselves!
- In addition to the salary you will receive attractive benefit package (medical care for whole family, life insurance). You can recommend friends in Referral Program and collect awards!
- Our offices are conveniently located with “Bicycle-friendly” certificate! As a disabled person you will get professional support. We are open to provide assistive technologies for people with diverse disabilities. We care about inclusion and equal rights approach. We conduct disability awareness trainings. Join our Win with Capgemini Program for people with disabilities
Interested Candidates are invited to send CV by clikcking APLIKUJ TERAZ button below
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