Do you want to work in one of the biggest and most successful IT companies in the world?
Are you fluent in English?
Pursuing the career in IT is your goal?
If you anwered 3 times YES, do not hesitate and apply!
Our client Company, one the biggest and most successful IT companies in the world with offices in Krakow, Poland is looking for individuals who are fluent in English and would like to pursue their career in IT.
Your skills, knowledge and experience:
- Fluent English
- Analytical and systematic problem solving skills.
- Willingness to Learn
- Minimum 6 months of help desk, customer service, and support experience with problem solving involving hardware, software, and networks.
Your responsibilities:
- Provide hardware /software / network problem diagnosis / resolution via telephone for customer’s end users.
- Route problems to internal I.M. support staff.
- Coordinate and manage relationships with vendors and support staff that provide hardware/ software / network problem resolution.
- Administer and provide User Access and Exit controls.
- Use the Call Tracking System to document and manage problems and work requests and their respective resolutions and circumvention's.
You get:
- Clear career path in a growing multinational organization
- Technical & customer specific training
- Life insurance
- Private health insurance
- MultiSport Card
- Lunch and Leisure vouchers