IT Support Team Lead
Luxoft is a global leader in high-end software development.
Luxoft is looking for talents with a passion for technology & ready to create original solutions. Once on board, you are invited to expand your knowledge & skills, offering you a continuous learning experience helping you stretch your potential.
So if you’re enthusiastic by the idea of accessing cutting edge technology & innovation to make an impact, why don't you join us?
IT Support Team Lead
Miejsce pracy: Krakow
Nr Ref.: VR-14395
Responsibilites
- Handle user support cycle
- Ensure timely completion of help desk tickets to meet service levels.
- Perform and monitor daily systems inventory and asset management functions
- Manage a support team as we grow and add more people to the team
- Liaise with Infrastructure Group about issues with service (interrupts, user complaints, low quality) and resolve them
Requirements
- Punctual, responsible & customer oriented
- Spoken and written English
- People leadership/supervisory skills
- Problem solving and analytical skills
- Windows Administration
- The basic Network Knowledge
Nice to have :
- Experience in leading support team
We offer
Join our Development Center and become a member of our open minded, progressive and professional team. In this role you will be working on projects for one our world famous clients. You will have a chance to grow your technical and soft skills, and build a thorough expertise of the industry of our client. On top of attractive salary and benefits package, Luxoft will invest into your professional training, and allow you to grow your professional career.