IT System Engineer

Responsibilities:

• Manage infrastructure services provided by vendor/s to ensure connectivity, availability of applications and services within the company both locally and regionally
• Ensure servers under management are patched timely and hardened according to IT Security guides
• Assist in review and update producers and guidelines pertaining to IT Security and Business Continuity Plan (BCP).
• Manage and implement Windows Domain Controller, Windows server, VM Infrastructure, Office365, Firewall configurations etc
• Overall in-charge and manage acquisition and maintenance of assets (H/W, S/W, Licensing, Subscriptions, etc)
• Plan and conduct IT BCP tests including Disaster Recovery for IT systems
• Install, support and maintain hardware and software IT infrastructure such as printer, CCTV, Biometric assess, Wi-fi controllers, IP and PBX telephony system
• Enforce policies, procedures and standards eg: Incident management and Change management within the team. Assist in managing planned/ad-hoc projects and ensuring cohesive team performance
• Manage IT assets, software licenses, maintenance, and inventory list in country
• Facilitate high level functional specifications discussion and participate system integration testing with Infrastructure and Application team
• Engage with IT vendors, negotiate pricing, request for quotation, manage and monitor IT vendor performance and delivery schedule
• Support Ad-hoc IT project deployment (migration, setting new Corporate software, change/refresh of equipment etc)
• Design network structure (including configuring network devices)
• Participate in IT Audit and Disaster Recovery Exercise

Requirements:

• BA or MS degree in Computer Science/ Engineering /IT
• Minimum 3 years of hands on experience in troubleshooting operating system and network problems
• Good working knowledge in Microsoft Technologies (Windows 10, Windows Server OS, SharePoint, MS SQL, Office Suite)
• Good knowledge of other technologies used in IT infrastructures, Virtualization, Networks, SANS storage, Backup, DB and middleware and Cloud technologies
• Experience with server performance tuning, capacity planning and reporting
• Understanding End to End architecture and requirements for applications including H/W, Servers, Virtualisation, Backup services and connectivity
• Excellent written and verbal communication skills both in Polish and English
• Ability to work independently with minimal supervision, effectively assuming project ownership and manage all aspects of a project rollout from beginning to end
• Ability to work well with vendors/outsourcing partners

Nice to Have:

• Project Management Experience