IT & Voice Support Administrator
Location: Kraków
Nr. Ref.: 06612
Nr. Ref.: 06612
The IT & Voice Support Administrator is primarily responsible for providing 2nd line IT Infrastructure & voice services support for our internal user at Aon Hewitt offices in Poland. This role will involve working with global AITS teams with high responsiveness and ensuring high system uptime and low response time for providing resolutions to meet client expectations.
Roles and Responsibilities:
- Support users in our Aon Hewitt Poland offices,
- Basic Network/Telephony/Application/Servers Support and Administration,
- Provide 2nd line support to End-Users,
- Working with vendors to enable timely support and round the clock uptime,
- Participation in various Internal Voice/IS Projects.
Our expectations:
- Knowledge of Windows OS and MS Office,
- Knowledge of SharePoint technologies – desirable,
- Knowledge of various voice technologies – desirable,
- Strong Business English,
- Strong inter-personal skills to work with a multitude of teams,
- Strong communication and teamwork skills,
- Self-motivated individual striving for service excellence,
- Spotless record and Strong ethos.
We offer:
- Challenging and career developing opportunities in an international environment,
- Excellent working atmosphere in a dynamic and professional environment,
- Competitive remuneration and benefits package,
- Professional trainings and access to test labs,
- The ability to use unique tools and corporate identity.
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