[online recruitment]
You'll be working within WMPC IT Development in Krakow. We plan and lead IT projects for an area called Channels & Workbenches and create solutions which are directly client facing. That is the area, where we build our applications for e-banking and client advisor workbench. It's a very demanding, fast paced and exciting environment.
We are operating in SAFe framework. The portfolio consist of 8 applications, MCCS/Genesys is one among all.
We have various projects in our portfolio, mainly categorized as business driven (feature development, large scale Genesys onboarding projects, Channel development projects, cross-stream journey developments, Pilots etc.) and IT driven (EoL, technical migrations/remediations, product lifecycle, technical debts), both are equally important.
Organization has a Contact Center Solution in place service various service lines, market segments and corporate functions globally. This platform is based on Genesys COTS software. The demand for changes activities is growing and expected to grow significantly in the next months.
We want to extend our project team which has 40+ people distributed across CH, APAC and Poland.
MCCS provides an integrated working environment (named MCCS, Multichannel Contact Center System) for Contact Center staff to efficiently handle in- and outbound communication on electronic channels such as phone, text chat, video, document sharing, social media, etc.
- Interacts and integrates with all bank internal systems that are necessary to handle the banking specific inquiries and transactions offered via the Contact Center
- It is highly dependent on 3rd party telephone system (Genesys)
MCCS service various service lines, market segments and corporate functions globally. This platform is based on Genesys COTS software
We are looking for a qualified person to join our team.
- Experienced developer for development of interface development for 3rd party solutions *Java, XML, Websockets; Kafka
- Docker, Kubernetes
- Skilled person who know how to cope with complex challenges in software engineering *Presentation services *Backend orchestration,
- International projects for clients all over the world
- Competitive salary
- Individual development plan
- Managerial Targeted Training programs
- BRIDGE Mentoring Program
- Luxoft Training Center
- Language Classes
- Self-learning online library
- Global Relocation Program
- Internal Mobility (a chance to gain experience in varied projects and technologies)
- Professional communities for knowledge-sharing (Agile, Tech, Business)
- Group Life Insurance
- Travel Insurance
- Private Healthcare (dental care, unlimited consultations of specialist physicians)
- Medical costs reimbursement for employees
- Benefit Program (Cafeteria and Multisport Card)
- LuxGood Program (a wide range of health and well-being initiatives)
- After-hours groups (sport, trips, board games, cultural activities)
- Company and Team events
- BeLux - discount offers program (banking, car leasing, other)
- Convenient locations in modern offices
- International projects for clients all over the world
- Competitive salary
- Individual development plan
- Managerial Targeted Training programs
- BRIDGE Mentoring Program
- Luxoft Training Center
- Language Classes
- Self-learning online library
- Global Relocation Program
- Internal Mobility (a chance to gain experience in varied projects and technologies)
- Professional communities for knowledge-sharing (Agile, Tech, Business)
- Group Life Insurance
- Travel Insurance
- Private Healthcare (dental care, unlimited consultations of specialist physicians)
- Medical costs reimbursement for employees
- Benefit Program (Cafeteria and Multisport Card)
- LuxGood Program (a wide range of health and well-being initiatives)
- After-hours groups (sport, trips, board games, cultural activities)
- Company and Team events
- BeLux - discount offers program (banking, car leasing, other)
- Convenient locations in modern offices