At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it’s helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.
Department Overview
Motorola Solutions Finance Operations Center (F.O.C.) provides world-class finance, accounting and purchasing services to Motorola branches in Europe, Middle East, Africa, US and Latin America region. It is a dynamic environment where your ideas and input will be valued and where you will do some of the best work of your life.
The Accounts Receivable department is responsible for global cash collections, cash forecasting, billing and cash application activities. Being the biggest department in Krakow and the biggest Motorola team focused on cash we drive the overall
Job Description
The Junior Accounts Receivable (AR) Specialist reports to the Receivables Team Lead and is responsible for maximizing cash collections, timely billing, and performing any other AR-related operations with the biggest attention and care.
The person hired in this position will work with German customers.
The person will adhere to established policies, procedures, and approval authorities to ensure compliance with legal and statutory requirements to minimize loss to Motorola. In addition, the Junior Accounts Receivable Specialist will be responsible for maintaining professional relationships with Motorola customers and recognizing risks associated with managed accounts in a proactive manner.
Specifically, the Junior AR Specialist will:
- Monitors activity of accounts portfolio and contacts customers regarding late payments.
- Determines the appropriate method in which to collect payment against delinquent accounts and resolves customer disputes pertaining to billing and collection.
- Makes recommendations regarding the use of 3rd party assistance to collect debts.
- Assists credit analysts in setting credit limits. May also assist in the product return process
- Reviews delinquent accounts with upper management.
- Provides regular collection forecast reports to finance.
- Assists in write-offs, legal claims, and monitors customer
- bankruptcy proceedings
- Answer customer inquiries
- 0-1 year of experience in AR area or customer support
- Demonstrated ability to support team efforts as a team member
- Ability to develop professional expertise
- Ability to enforce payment terms & collect money from customers
- Make decisions using sound judgment and consult when appropriate
- Very strong communication and interpersonal skills
- Ability to multi-task & prioritize
- Excellent English (B2 level)
- Proficient in MS Excel with basic