IBM BTO BCS in Cracow is one of the leading international companies providing business process support services. In our center we are providing accounting and financial services to foreign customers in three core processes: Accounts Payables, Accounts Receivable and General Ledger.
- global communication: want to improve your language skills? We will invest in you!
- flexibility: employee development matters to us, that’s why every vacancy is open for internal recruitment
- diversity: different nationalities united in one team
- initiative: have ideas for improvements? We want to hear them!
- customer account analysis, reviewing unpaid items, deductions, overpayments on regular basis
- order management
- classification of items in ARCollect based on information received from customers
- regular contact with customers both via phone and email; sending invoices/CRN copies; replying queries
- requesting missing CSB documents copies, missing residuals details, ad hoc queries raised to customer
- Italian (fluent)
- English (communicative)
- good command of MS Office
- well organized
- job contract
- the opportunity to participate in training and language courses
- an extensive benefits package (Multisport, healthcare, life insurance)
- an induction training that will allow you to smoothly transition into your new role