By joining Ciber, you can turn your innovative ideas into world class solutions for some of the world's most dynamic companies. With global reach and deep technical experience, Ciber is big enough to keep you working with household names, but small enough for you to Stand out and Advance.
Just think about it:
9 languages, 8 finance & accounting process, 3 time zones, 90 specialists in a team and one Global Shared Services Center
Choose a career at Ciber and enjoy an environment where being challenged and rewarded is a part of daily life. We believe people are our greatest asset, so we are always interested in your point of view. Take the chance and don't worry, we understand – beginnings can be difficult, but you can always ask for help - every question deserves an answer. You will get the opportunity to develop, thanks to professional trainings.
Responsibilities:
- Provide accurate billing to the assigned customers portfolio in a timely and accurate manner
- Prepare, review and dispatch system generated and manual invoices (of various billing cycles: weekly, bi-weekly and monthly) and supporting documentation to customers
- Liaise with various Business Units and other departments and all levels of management to address any billing, quality & performance issues in a timely manner
- Verify discrepancies and resolve clients' billing issues, liaising with both internal and external customers
- Ensure invoices are posted with correct coding and booked on correct G/L accounts, conduct monthly reconciliations of billing accountants in G/L
- Participate, take initiatives and active role in continuous improvement process and initiatives within SSC Billing Department
- Work independently and in cooperation with the Billing Team to achieve weekly, monthly, quarterly goals of the NA Billing Dept. to ensure adherence to mutually agreed SLAs and in order to maximize efficiency and accuracy of billing performance
- Share knowledge and offer training and advice to the new and existing Team Members
- Deliver assigned tasks according to department KPI's, agreed timeframes and SLA's
- Have fun and keep learning
