Junior Billing Analyst

At Motorola Solutions, we create technologies our customers refer to as their lifeline.  Our technology platforms in communications, software, video and services help our customers work safely and more efficiently.  Whether it’s helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe.  Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.

Motorola Solutions Finance Operation Center is a department of Motorola in Kraków which gives you an opportunity to participate in the setup of the new organization. The center is a part of our global network of Finance Operation Centers (FOC) which provides world-class finance, accounting and purchasing services to Motorola branches in Europe, Middle East, Africa and US region. It is a dynamic environment where your ideas and input will be valued and where you will do some of the best work of your life.

The Junior Billing Analyst reports the Billing Team Lead and is responsible for maintaining customer satisfaction related to invoicing, raising manual invoices / credit memos and resolving all billing issues. Responsibilities also include tracking issues and maintaining quality metrics, reconciling customers’ contracts and following up for resolution and driving improvements.

• Requires analysis of project life cycle and associated deferred receivable and shipments
• Raises manual invoices
• Raises manual debit and credit memos
• Resolves invoice generation issues
• Maintaines quality metrics
• Interfaces with outsourced provider of invoice printing and delivery services
• Gathers supporting documentation for manual invoices, debit memos and credit memos
• Works with collections specialist on billing issues
• Works with order management to resolve errors / issues

• The ideal candidate will have 0,5 -1 year of relevant experience.
• Bachelor/Master's Degree in Economy / Finance /Accounting
• Advanced English
• Experience in the multinational environment a plus
• Demonstrated ability to support team efforts as a team member
• Proactive and results orientated
• Make decisions using sound judgment and consult when appropriate
• Very strong communication and interpersonal skills
• Ability to multi task & prioritize
• Proficient in MS Excel with basic knowledge in other MS applications
• Knowledge in Oracle a plus