Junior Billing Specialist

The Junior Billing Analyst reports the Billing Team Lead and is responsible for maintaining customer satisfaction related to invoicing, raising manual invoices / credit memos and resolving all billing issues. Responsibilities also include tracking issues and maintaining quality metrics, reconciling customers’ contracts and following up for resolution and driving improvements.

• Raising manual invoices
• Raising manual debit and credit memos
• Resolving invoice generation issues
• Maintaining quality metrics
• Interface with outsourced provider of invoice printing and delivery services
• Gather supporting documentation for manual invoices, debit memos and credit memos
• Work with collections specialist on billing issues
• Work with order management to resolve errors / issues

• Bachelor's/Master's Degree in Economy / Finance /Accounting
• Excellent English
• Experience in finance functions in the multinational environment a plus
• Process-oriented with problem-solving and analytical skills
• Sense of urgency & ability to follow through on commitments
• Make decisions using sound judgment
• Strong communication skills with the ability to influence
• Ability to multi task & work independently
• Advanced in MS Excel with basic knowledge in other MS applications
• Knowledge in Oracle a plus

• Competitive salary
• Strong team-oriented culture
• Private medical coverage
• Life insurance
• Access to wellness facilities