Junior Collections Analyst with English

Our client is a globally recognized BPO brand who now offers unique opportunity for English  speakers to join their fast growing operations in Krakow. You will be a part of worldwide operating company and trained to become an expert! If you seek an opportunity to develop your career please apply and join dynamic, multinational team. Open minded personalities and fast learners would excel in this job regardless your previous experience.

• You will take care of number of clients, building long term B2B relationships.
• You will be responsible for a number of accounting functions including but not limited to:
• processing invoices and data in the system,
• contacting clients via e-mail, chat or phone,
• accounts’ reconciliations tasks
• sending out reminder letters,
• cash collections tasks (around 30% phone, 70% email).
• You will have daily contact with clients and also other departments.

You will be fully trained to do your job. In your first weeks in the organization you will be fully supported by your more experienced work buddy, who will help you every step of the way. Once fully trained you will progress to tasks which involve greater complexity and a variety of structures.

• University degree and availability for full time work.
• Fluency in English.
• Ability to learn fast and to work accurately while meeting strict deadlines.
• Excellent analytical, communication and presenting skills.
• Ability to work within a multinational team in a fast-moving environment.
• Strong aptitude for numbers and figures.
• Ability to work on own initiative with a high degree of innovation.
• Very good knowledge of MS Office.
• Previous experience in Collections or Customer Service would be an asset.