Manpower (certificate nr 412) is a global HR leader with more than 60 years of tradition. Our company is present in 82 countries, in Poland we have 50 branches. We work with 400,000 customers a year, including small and medium-sized enterprises in all sectors, as well as the world’s largest corporations. Our services include temporary employment, recruitment of permanent staff, external employment and personal counseling. Our Client has extensive experience in providing high-quality products and services. International customer service professionals support and educate both co-workers and customers.
Currently, we are looking for :
Junior Credit & Collections Specialist with French
Miejsce pracy: Kraków
| Numer ref.: JCC/037/JKW
Offer :
- Contract of employment for an indefinite period
- Private medical care
- Attractive package of extra benefits of your choosing (fitness, gym, cinema, etc.)
- Additional life insurance
- Working with great people and in legendary atmosphere
- Employee volunteering opportunities and interesting CSR projects
- Internal celebration initiatives
- Development in expert or leader competencies
- Broad training offer with possible co-funding
- Access to MIT Sloan Management Review Polska knowledge base
- Introduction plan for new employees and Buddy Initiative
- A wide range of instructor-led and e-learning trainings
- Co-financing for post-graduate studies and courses
- Internal development events: conferences, meetings, communities
- Education First platform for learning English online
- Bonuses, including those for new employees recommendation
Requirements:
- Fluent French (min. B2/C1)
- Good knowledge of English (min. B2)
- Analytical skills
- Knowledge of MS Excel
- Communication skills
- Team work approach
Main activities:
- Provide customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments
- Perform other assigned tasks and duties necessary to support clients
- Communicate & follow up effectively with sales dept regarding customer accounts on a timely basis
- Establish and maintain effective and cooperative working relationships with dealers and sales