Junior Customer Service Specialist English Speaker

HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej firmy rekrutacyjnej w Wielkiej Brytanii.

Grupa posiada ponad 390 biur w 27 krajach na całym świecie, w których łącznie pracuje 8 300 specjalistów. Jest liderem w Europie Środkowej i Wschodniej, Azji, Ameryce Południowej, Australii, Nowej Zelandii, Chinach, Japonii, Hong Kongu i Kanadzie.

For our Client, a Fortune 500 company and global leader in paper and packaging products, we are looking for candidates for the Customer Service Specialist English Speaker position to join Global Business Services Centre in Krakow.

On this position you will be responsible for servicing long-standing customers in English with North America customers via phone and e-mail on a daily basis. You will answer their questions, manage their purchase orders and ensure their satisfaction with the service. You will become knowledgeable in logistics processes such as demand, production, and planning transportation. You will also learn about pricing, sales and marketing-related processes in order to successfully manage your customer accounts.

To be a successful Candidate you must be a fluent English speaker. Good analytical skills are also required. You should be detail oriented person with strong desire of providing high quality customer service. We are looking for dynamic Graduates with University degree. Previous experience in customer service area will be considered as a great advantage but is not a must.

 If you are still a student, we’re happy to offer you full-time employment in the afternoon and evening hours, from Monday through Friday. The work starts at 2 pm, 3pm or 4pm to 11 pm, 12pm or 1am.

Our Client offers a stable employment with multiple of non-salary benefits. The company would provide you with all necessary and developing trainings and grant you with possibility to growth within company’s structure.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your English CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.b>

Prosimy o dopisanie następującej klauzuli „Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w ofercie dla potrzeb procesu rekrutacji zgodnie z Ustawą o ochronie danych osobowych z dnia 29.08.1997r., Dz. U. Nr 101, poz. 926 ze zm.” Numer w rejestrze agencji zatrudnienia: 361 hays.pl