About us
Capgemini Business Process Outsourcing is one of the first and the biggest outsourcing centers in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. BPO employs over 3400 specialists in its offices located in Krakow and Katowice.
Junior Financial Auditor with German
Place of work: Krakow
Ref. no Małopolskie > Krakow
Job description
- Perform monthly audit of Service Desk queries: e-mails, phone calls and escalations
- Ensure regular feedback to Global and Regional Process Owners, Team Leaders and Service Desk agents
- Organize meetings with P2P auditors from other Centers in order to align process and audit criteria
- Drive globally internal communication regarding P2P Audit outcomes and actions applied
- Assess effectiveness of actions implemented
Candidate’s profile
- Very good German language skills (C1)
- Good English language skills (B2)
- Very good analytical skills and high attention to details
- Very good customer service skills
- Willingness to work in a team
- Flexible and open personality
- Good MS Excel and SAP knowledge will be a distinctive advantage
What we offer
- Work in multinational company for c.a. 100 Blue Chip Clients - known, global brands, supported by 6000 professionals in 30 languages
- Clearly defined career path (experts or managers), wide range of trainings - over 20 000 online trainings and books also available at home, trainings in classroom, funding for learning foreign languages
- You will learn best practices and global business from Capgemini experts. Over 900 certificated professionals in the field of PMP, SAP, ACCA, etc.
- You will work in an inspiring atmosphere. We work together and celebrate together - Capgemini Theatre, employee volunteer program, integration events, sports events (basketball, volleyball) - everyone will find something for themselves!
- In addition to the salary you will receive attractive benefit package (medical care for whole family, life insurance), flexible forms of employment (FLEXI Program). You can recommend friends in Referral Program and collect awards!
- Our offices are conveniently located with “Bicycle-friendly” certificate!
Interested Candidates are invited to send CV by clikcking APLIKUJ TERAZ button below
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