IO Poland is a Warsaw based Accenture deliver center that provides a broad range of information technology enterprise solutions and customizable products to a diverse base of the largest companies in the world, from telecommunications providers and utilities companies through banks and financial & insurance companies, healthcare and consumer goods. We specialize in Data Center & Cloud architecture and remote management services as well as provide full-coverage DevOps support for organizations at any stage of software development.
We value work-life balance and recognize the need for flexibility in the way we work—in particular, the ability to work from home. We offer a range of market-relevant, training programs and certification paths to help you manage the demands of your career and home life. With us, you will have the possibility to learn from the best IT experts on the market, work in a culturally diverse, international environment and specialize in other technologies if you decide so.
- Be a communication interface between German speaking Client and Non-Germans speaking internal teams for services delivered (clarifying Service Requests and Changes)
- Ensure service management processes are followed, report any incompliance
- Maintain Change implementation calendar
- Support Service Delivery Manager in conducting meetings between Client and internal teams
- Create and present reports about achieved service levels
- Good German and English communication skills (written and oral)
- Very good communication and presentation/reporting skills
- Highly developed organizational skills to deal with multiple tasks effectively
- Understanding of IT support processes will be an advantage
- Bachelor/ master degree (or final-year student)
- Support for your career and competences development – learning from the best IT experts on the market, trainings and certifications, allowing you to boost your skills and become #BEFUTUREPROOF
- After trial period possibility to work from home.
- Relocation support
- Using foreign language and new cutting-edge technologies daily, cooperating with various Clients and international teams
- Access to the latest high-tech solutions and opportunity to specialize in other technologies
- CSR activities and rich social life – Book Club, International Cuisine Club, Accenture Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming
- Full work comfort – private medical care, life insurance, access to MyBenefit platform