Committed to diversity, innovation, and globalization.
Our culture is driven by our goal to provide the best solutions and services to our clients.
In order for all our teams to excel, members must trust each other and feel comfortable providing honest input from all perspectives.
Professional challenges, mentor’s guidance and an opportunity to learn about peculiarities of international business — these are just a few things we can offer you as part of our journey.
Junior IT Supporter
Miejsce pracy: Kraków
Area of responsibility:
- Line IT support for end- users in Danish Crown
Specific tasks:
- Provide good customer service
- Act as One department - as well in Global IT Infrastructure and Operations as in Global IT
- Act responsible, curious and persistent
- Be true to our strategy and follow it
- Solution - oriented
- Analytical
- Good skills for communication
- Provide advice on Infrastructure standards
- Can prioritise your own tasks
- Can work both independently and as a team player
- Desire to learn new things
- Everything must be documented
- Taking care of conflicts
- Use empathy and humility when required
- Avoid stress and learn to say no in a constructive manner
- For relevant roles; Willingness to travel - locally and abroad
- For relevant roles; Flexible regarding working hours
Educational background:
- ITIL foundation knowledge
- Familiar with ITSM ticket systems (Danish Crown uses Ivanti Service Manager, also called HEAT)
- Basic knowladge about Citrix and VPN
- Basic IT knowladge of: O365 suite, win10 operating system, remote access, telephony, digital signage
Relevant experience:
- 6-12 months in similar role
- Polish - both spoken and written
- English - both spoken and written
- Service minded
We offer:
- Private medical care together with dental care
- Flexible working hours
- Life insurance
- MyBenefit and multisport program
- 2 additional holiday days benefits
- Events, integrations for employees
