About us
Capgemini is one of the world\'s foremost providers of consulting, technology and outsourcing services.
Cloud Infrastructure Services is one of the biggest outsourcing service providers in Poland. Since the establishment of our first service center in Krakow in 2004, it has achieved great success and grown rapidly. In 2006, we opened a second center in Katowice and in 2012 a third center in Opole. Today, our team of 2,000 professionals delivers IT outsourcing services to 40 clients in 20 languages.
Job description
Our team supports messaging infrastructure management tasks.
Engagement is dedicated to support L2 and L3 tasks for Exchange 2007/2010 and Office365 environments. Key responsibilities include managing incidents, requests and minor project implementation.
Position purpose
We are looking for highly motivated individual to join our team supporting ongoing tasks in area of messaging services delivered using Microsoft technologies.
Main accountabilities
Engineer will be the administrator for Exchange 2007/2010 and Office365 environment. Key responsibilities include managing incidents, requests & project implementation. Needs to be ITIL aware to ensure that processes are followed while maintaining QoS when dealing with our customers.
- Provide BAU Support for all regions on the Messaging platform which includes Exchange 2007/2010 & Office365
- Work with Microsoft or any other 3rd party vendor for user issues and drive them to resolution
- Ensure migration projects are delivered on time and maintain Quality of Service
- Managing Global Mobile Device Management using AirWatch
- Patching/Upgrade/Maintenance performed according to the schedule
- Implementing Change requests as per business requirement
- Improve efficiency through Automation (scripting)
Candidate’s profile
Essential experience:
- Experience in management and administration of Microsoft Exchange 2007/2010 and Office365 Environment which includes Exchange online/Skype for Business/Share point online/CRM online etc
- Managing Exchange High Availability (CCR, SCC, SCR LCR & DAG)
- Knowledge on Migrating mailbox in a Hybrid environment
- Ability to write shell scripts to automate repeated tasks
- ITIL processes awareness
- Very good interpersonal skills
Desirable experience:
- Application or infrastructure support experience
- Very good time management
- Experience in MTA managament
- Experience in antivirus and antispam appliances support
- Knowledge on Cisco ESA IronPort Series
- Experience in Mobile device Management tool i.e. VMware Airwatch
- Sound knowledge on Provisioning tasks of Office365 for Exchange, Skype & Sharepoint
- Understanding of mail flow in pure Office365 and Hybrid environments
Personal qualities:
- Flexible and well-motivated team player
- Able to work with minimum supervision and perform under pressure to meet tight deadlines
- Able to work effectively in busy and constantly changing environment
- Commitment and ownership attitude
- Attention to details
What we offer
- Work in multinational company for c.a. 100 Blue Chip Clients - known, global brands, supported by 6000 professionals in 30 languages
- Clearly defined career path (experts or managers), wide range of trainings - over 20 000 online trainings and books also available at home, trainings in classroom, funding for learning foreign languages
- You will learn best practices and global business from Capgemini experts. Over 900 certificated professionals in the field of e.g. ITIL, Vmware, Citrix, Oracle Database
- You will work in an inspiring atmosphere. We work together and celebrate together - Capgemini Theatre, employee volunteer program, integration events, sports events (basketball, volleyball) - everyone will find something for themselves!
- In addition to the salary you will receive attractive benefit package (medical care for whole family, life insurance). You can recommend friends in Referral Program and collect awards!
- Our offices are conveniently located with “Bicycle-friendly” certificate!As a disabled person you will get professional support. We are open to provide assistive technologies for people with diverse disabilities. We care about inclusion and equal rights approach. We conduct disability awareness trainings. Join our Win with Capgemini Program for people with disabilities.
Please include reference number in the subject of your message.