Junior Operations Metrics Analyst
Kraków
Nr ref.: 2486092
Overview:
Our Operation MI Team provides reporting support to our clients. We analyze the data to make sure that all contractual requirements have been met. We also look for improvement opportunities to make sure that we serve our clients in the best possible way. We work, learn and succeed together as
a team.
Key responsibilities:
- Preparation of daily/ weekly/monthly reports
- New reports design
- Driving process analysis
- Liaising with stakeholders to identify and implement improvement ideas
- Driving process improvement projects
Requirements:
- Very good English - C1 minimum
- Strong communication skills
- Strong analytical and problem solving skills - you can combine different sets of data to work out what's happening and how the problem can be solved
- Experience in using MS Office applications, especially MS Excel
- Very good VBA knowledge is an asset
- Good time management which allows you to manage your own time and meet deadlines even under time pressure
- Adaptability - you can switch priorities quickly when things change and focus on new goals
We offer:
- The best medical cover on the market with free dental care
- Generous benefits package for your wellbeing (multisport cards, insurance, vouchers, and many more!)
- Stability of employment and permanent contract after trial period
- Brand new office supporting collaboration, flexibility and activity based working
- Internal career opportunities and individual development plan
- Unique workplace culture - we value openness, honesty and authenticity, so don’t expect formal dress code nor managers hidden behind closed doors
- Lots of social events, charity actions and opportunities to integrate with colleagues
