Capita is a leading business services provider with over 75,000 employees, operating in the UK, Europe, India and South Africa. Capita Polska supports clients across a range of sectors, including education, transport, health, life and pensions, insurance, and other private and public sector organisations. Recognised as most dynamically developing BPO in Poland, awarded by Outsourcing Stars and CEE Awards.
Given our expansion plans and exciting new projects, Capita is currently recruiting for the position of:
Junior Pet Claims Assessor / Pet Claims Assessor
Responsibilities:
- Putting on claims into the system, checking policy details, medical history, treatments, procedures and medications as required by the process
- Using relevant experience in order to decide whether or not veterinary practices have carried out the correct procedures or given out the correct medication
- Liaising with Veterinary Practices and affinity partners in order to ensure that all information is gathered in order to settle claims in an accurate and timely fashion
- Striving to achieve individual targets in line with team objectives, quality processes and productivity targets
- Maintaining a high standard, quality and efficiency of work
- Ensuring all information is entered accurately on records
Requirements:
- Educational background in Veterinary Medicine, Biotechnology, Animal Breeding, Biology or similar
- 1 year of relevant claims assessing experience will be an asset
- Good written and verbal communication skills in English
- Open minded and a 'can do' attitude
- Good organisational skills and ability to deliver multiple, diverse tasks at the same time
- Good listening skills and an ability to respond effectively to our prospect clients' needs
- High ethical standards
- Previous experience in veterinary would be an asset
Benefits:
- Friendly work atmosphere and positive environment with great work-life balance
- Workplace in the city centre
- Private medical healthcare
- Benefit packages including Multisport card
- A 30-minute lunch break included in the 8-hour working day
- After work activities (football team, volleyball team, charity events, etc.)
- Access to free in-house English classes with our dedicated English Trainer
- Opportunity to become one of the internal Trainers
- Work in an international and multicultural environment
