Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions - underpinned by the world’s largest delivery network - Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 373,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.
Accenture Operations is one of Accenture key capabilities dedicated to work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, helpdesk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.
Junior Project Coordinator
Workplace: Warszawa
Nr Ref.: 00370898
As a Junior Market Analyst you will be supporting an international project team which manages the client´s global customer satisfaction survey operations.
Key responsibilities
- Acting as Junior Market Analyst with the responsibility to support an international project team which manages the client´s global customer satisfaction survey operations
- Support of the senior project leadership in project management tasks (status reporting, risk management, issue tracking and resolving, project controlling)
- Translation of customer feedback into English language and creation of corresponding reports
- Coordination of tasks of various counterparties within the international project team
- Managing client requirements together with the senior project leadership
Qualifications
- Fluent English Other language can be an asset
- University degree
- Ability to work independently and to determine an appropriate priority of tasks with strong attention to detail and quality
- Ability to build and maintain strong working relationships with high number of individuals across all levels in a multicultural environment
- Openness for gaining new technical knowledge in domain of statistics, IT and customer care
- IT affinity
- Sound MS Office skills, especially MS Excel and MS Powerpoint
- Strong customer and target oriented personality
- Comfort in working in changing and challenging environment
- Experience in Automotive sales and aftersales business, customer care, customer satisfaction including knowledge in relevant satisfaction metrics is an advantage
We offer
- The ability to use your knowledge of foreign language on a daily basis at work (we serve our Clients in almost 30 foreign languages)
- Experience with a range of Clients and technology solutions which provides professional relevance
- Operating according to Lean Six Sigma philosophy
- Collaborating and learning from diverse and talented colleagues helps you “raise your game”
- Trainings and development tailored to help you achieve your potential
- New Joiners Programme including trainings
- Opportunity to engage in Corporate Social Responsibility initiatives
- We also think about your social life, at Accenture you will be able to take part in different initiatives like Book Club, International Cuisine Club, Accenture Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming and many others.
- Social benefit packages including: private medical care, Sodexo vouchers, Benefit sport club cards, life insurance
- Friendly work atmosphere in multicultural environment