SALESmanago is a Customer Engagement Platform for impact-hungry eCommerce marketing teams who want to be lean yet powerful, trusted revenue growth partners for CEOs. Our AI-driven solutions have already been adopted by 2000+ mid-size businesses in 50 countries, as well as many well-known global brands such as Starbucks, Vodafone, Lacoste, KFC, New Balance and Victoria’s Secret.
SALESmanago delivers on its promise of maximizing revenue growth and improving eCommerce KPIs by leveraging three principles: (1) Customer Intimacy to create authentic customer relationships based on Zero- and First-Party Data; (2) Precision Execution to provide superior Omnichannel customer experience thanks to Hyper-personalization; and (3) Growth Intelligence merging human and AI-based guidance enabling pragmatic and faster decision making for maximum impact. More information: www.salesmanago.com
Currently we are looking for candidates for the position of:
Junior R&D Project Manager - Technical Support team
A workplace: Kraków
Your responsibilities:
- Support the R&D department
- Helping teams to communicate effectively
- Updating Customer Support teams on changes in application and deadlines
- Managing ongoing tasks of Technical Support team
- Monitoring and reporting progress and status of work
- Keeping internal deadlines
- Improving and optimizing the work of teams
Our requirements:
- Team management skills
- Diplomatic skills are welcome :)
- Goal orientation
- Good analytical skills
- Independence, openness and ease in making contacts
- Good time management
- Good organization of work
- Proactive aprroach
- Commitment and reliability
- Personal culture
- Knowledge of Agile methodology
- Basic knowledge of JIRA
- English min. B2
We offer:
- The opportunity to make a career in an international company and unique position in your CV, that will strengthen your professional profile forever
- Work in a dynamic, fast-growing environment, where you will develop and achieve the highest level of effectiveness
- Possibility of cooperation with the biggest companies on the market
- A specially prepared training cycle, which will instantly equip you with the knowledge necessary to perform your work effectively
- Active development of your international experience with customers
- Work in a young, strong, open-minded team
- Everyday challenges that will let you learn more and develop new skills
- Salary: base salary + very attractive commission from the new MRR generated
- Flexible working hours
- Possibility of partial remote working