About us
Capgemini is one of the world\'s foremost providers of consulting, technology and outsourcing services.
Capgemini Business Services department is one of the first and the biggest outsourcing centers in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. Business Services employs over 3800 specialists in its offices located in Krakow and Katowice.
Junior Receivable Specialist Norwegian Speaker
Place of work: Katowice
Ref. no Śląskie > Katowice
Job description
- Achieves targets to maximize productivity, quality and service standards
- Demonstrates knowledge of processes and procedures relevant to the function.
- Responsible for a customer focused service towards the client, reacting to client requests and queries in a timely manner.
- Maintains a proactive working attitude towards the client
- Daily control over portfolio results: query resolution time, DSO, bad-debt ratio
- Logging all contacts made and received in required system (WebCollect)
- Actively working the account until overdue balance is cleared
- Actively working on assigned portfolio according to collection strategy (disputes, promised payment, etc.)
- Daily work on unapplied items until final resolution
Candidate’s profile
- Fluent Norwegian and good English is required
- Multitasking & meeting deadlines
- Customer service skills
- Knowledge of F&A, C2C processes would be an asset
- Intermediate level of collection skills – influencing/negotiation skills
What we offer
- Work in multinational company for c.a. 100 Blue Chip Clients - known, global brands, supported by 6000 professionals in 30 languages.
- Clearly defined career path (experts or managers), wide range of trainings - over 20 000 online trainings and books also available at home, trainings in classroom, funding for learning foreign languages.
- You will learn best practices and global business from Capgemini experts. Over 900 certificated professionals in the field of PMP, SAP, ACCA, etc.
- You will work in an inspiring atmosphere. We work together and celebrate together - Capgemini Theatre, employee volunteer program, integration events, sports events (basketball, volleyball) - everyone will find something for themselves!
- In addition to the salary you will receive attractive benefit package (medical care for whole family, life insurance), flexible forms of employment (FLEXI Program). You can recommend friends in Referral Program and collect awards!
- Our offices are conveniently located with “Bicycle-friendly” certificate!
- As a disabled person you will get professional support. We are open to provide assistive technologies for people with diverse disabilities. We care about inclusion and equal rights approach. We conduct disability awareness trainings. Join our Win with Capgemini Program for people with disabilities.
Interested Candidates are invited to send CV by clikcking APLIKUJ TERAZ button below
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