A PwC is a proud leader in digital transformation. Since 2013, our work has been recognized globally with a variety of innovation and industry awards. Enabled by Salesforce, powered by business perspective, and geared for innovative experiences, the new value equation goes end-to-end with Salesforce to bring customers closer with every click.
We wait for You, a Junior Salesforce Analyst, which will be responsible for ongoing worldwide support and configuration requests specific to PwC Salesforce implementation.
Junior Salesforce Analyst
Kraków
Your future role:
- provide day-to-day support to Salesforce Users globally (L2)
- manage user profiles, roles, permission sets,
- deliver documentation on how to use Salesforce Solution
- identify, diagnose, and resolve technical problems, escalate and track problems appropriately
- create and maintain reports and dashboards across functional groups
- create and maintain report types
- monitor data quality, integrity and user adoption
- manage elevated access requests
- analyze integration issues and data flows
We are looking for:
- student or graduate (preferably Informatics, Quantitative Methods, Computer Science, Math, Physics, or related)
- strong communication and analytical skills
- advanced Excel skills and MS Office applications is desirable
- very good written and spoken English
- strong interpersonal skills
- Additional assets will be: CRM experience, knowledge of Salesforce application
We offer:
- professional growth in a global team setting, ability to participate in system dedicated trainings and certification plans - your personal career development plan tailored to your preferences and ambitions
- gaining experience in an organization with an established position on the market, applying professional software development and maintenance practices
- participation in multi-territory activities in Salesforce system support area
- competitive salary and benefit package - including private healthcare, life and disability insurance, attractive voucher program
- inspiring and friendly work environment with opportunity to engage in afterhours sports activities and team building events
- flexible working arrangements based on the Polish Labor Law regulations including hybrid or remote model of work