Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 375,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at http://www.accenture.com/.
Accenture Operations is one of Accenture key capabilities dedicated to work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, helpdesk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.
We are seeking professional, motivated, tech savvy and detail-oriented individuals to join NEW team in Cracow. This position will require a mixture of analytical and communication skills, interest in internet and modern forms of communication. A team player at heart, you collaborate with our international clients, evangelize best practices and roll up your sleeves to pitch in when it's all hands on deck.
- To process accounts flagged for review of potentially sensitive content to ensure there are no violations of policies
- To validate, investigate and respond to inquiries of an urgent or sensitive nature
- To comply with all client published policies and procedures and any legal and regulatory requirements
- To be assigned and accountable for workable solutions and processes within specific area of responsibility
- Fluent Italian and intermediate knowledge of English (B2)
- Experience in customer service (nice to have)
- MS Office
- Good knowledge of internet and associated technologies
- Results & detail oriented
- Strong written and verbal communication skills
- Building business relations
- Fluent foreign languages mastered on a daily basis
- Excellent Excel
- Close cooperation with famous technology company every day
- Multitasking
- Negotiating with client and international vendors
- Location: Kraków
- Full time job
- Collaborating and learning from your diverse and talented colleagues
- Trainings and development tailored to help you achieve your potential
- Opportunity to engage in Corporate Social Responsibility initiatives
- We also think about your social life, at Accenture you will be able to take part in different initiatives like Book Club, International Cuisine Club, Accenture Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming and many others.
- Social benefit packages including: private medical care, MyBenefit, life insurance
- Beverages and fully equipped kitchen for you
- Modern & friendly office
