Key Account Manager

• The KAM will represent the Company and will be the face of JMBS to its customers. In that regard, the position plays a crucial role in interactions with customers and thereby makes a major contribution to the development of trust which will allow JMBS to maintain existing business and win new ones.
• Make a significant contribution to the further growth of the business, both revenue and profitability, through proactively managing the relationship with existing and new customers for Gliwice.
• Participate in the budgeting and forecasting processes in order to support the general planning for  the business.
• Furthermore, the KAM will provide support to the production and operations teams to proactively
• resolve any issues that could impact on an external customer.

Support Business Management.

• Complete overview and responsibility for dedicated customers
• Apply professional sales management disciplines to ensure achievement of agreed price and profitability targets in conjunction with a defined RFQ process.
• Manage product and development costs through the projects with the support of the Program
• Manager and Finance Department.
• Ensure that all relevant internal and external procedures have been followed, to ensure customer satisfaction and satisfy internal targets on profitability
• Provide direction and input to the customer service department with respect to dedicated customers

Support Quality Management System.

• Ensure an adequate and efficient communication and status reporting structure is in place within the projects/programmes.
• Maintain adequate records and complete all necessary regular reporting as required by the project/program procedures.
• Understand the current quality standards and methodologies and support the development of new and revised procedures, policies and documents to facilitate continuous improvement.
• Track costs, external support, and external attendance, determining corrective actions and applying same.

Customer, Purchasing and Operational Support.

• Represent the Company to its customers
• Support the production and operations teams.JOB ADVERT INTERNAL

Achieve the key performance indicators for Power Tools

• Ensure that revenue and profitability targets are achieved in accordance with the fiscal year budget.
• Compliance with requirements of ISO 9001 and other company procedures
• Strive for Zero quality issues
• Customer Satisfaction – scope, cost, quality & time.
• Project/program costs versus budget within guidelines

• Experience, at least 5-7 years, role in sales as key account manager, who is capable managing complex multinational customers.
• Financial understanding, including product and project budgets
• Knowledge & understanding of appropriate safety regulations including UN/ECE standards.
• Availability to travel international mainly Europe, however from time tot time globally
• Work together in intercultural teams
• Team player, will get support from customer service team based in Gliwice Poland
• High self-confidence, ability to convince internal and external stake holders e.g. customers

Desirable Skills:

• Experience in cordless portfolio: power tool, garden tool, e mobility is a huge advantage
• Demonstrable ability to communicate, present and influence credibly and effectively at all levels of
• the organization
• Experience in delivering client-focused solutions based on customer needs
• Proven ability to manage multiple projects at a time while paying strict attention to detail
• Excellent listening, negotiation and presentation skills
• Excellent verbal and written communications skills

Educational qualifications:

• Fluent in English
• University degree in Business Administration, Sales or relevant field
• German will be a plus
• Business qualification (MBA) an advantage