Our Client, an international online and mobile services producer, is opening office in Krakow. The center will hire about 250 Specialists for new projects and creating new products (IT, marketing, customer service, KYC, sales). Innovative Company with headquarters based in London and divisions worldwide - with strong position on the market, works with new technologies in end-to-end Scrum methodology with best infrastructure and emerging technologies. If you are looking for the fast career development and extended learning opportunities, apply for the position of:
KYC Manager
Kraków
Nr ref.: 5576
Requirements:
- A degree-level education
- Fluency in English
- Proven experience with process improvement and optimization (Sigma, LEAN, Kaizen)
- Experience in adopting or implementing streamlined KYC processes is essential
- Excellent understanding of KYC and the international financial regulatory environment
- Ability to interpret complex changes in regulatory guidelines and assess the impact to the business
- Ability to deploy efficient, cost effective operational solutions to improve KYC related processes
- Ability to manage multiple tasks with conflicting deadlines to a high degree of accuracy
- Should be effective in leadership and stakeholder management
- Self-motivated with the ability to inspire others
- Ability to work with minimal supervision whilst maintaining a flexible approach to responsibilities
Responsibilities:
- Develop and manage a team responsible for accurate and timely delivery of KYC services
- Oversee KYC operations and ensure compliance with local requirements
- Build a strong commercially aware and customer centric culture within the team
- Design and implement new solutions aimed at delivering greater efficiency in the KYC process
- Ensure KYC SLA’s are in place and adhered to
- Ensure procedures are in place according to local regulations and are frequently reviewed to maintain up to date in line with changing regulatory landscapes
- Drive service excellence through operational efficiencies
- Ensure the team have a flexible approach to workloads and requirements
- To continually assess operational risks, taking into account changing economic or market conditions, legal and regulatory requirements, operating procedures and the impact of new technology
- Keep the team motivated in a challenging environment and assist them in achieving greater efficiency in the KYC process
- Frequently interact with other departments such as Legal, Compliance, IT and Customer Services
- Resolve complex queries within tight time frames
- Maintain an in-depth understanding of developments within the financial regulatory environment and proactively communicate any changes to the team
- Lead the team, making sure that they remain engaged and measure their performance on an ongoing basis
We offer:
- A possibility of taking part in setting up a new marketing, Customer Service and IT departments in Poland
- Participation in interesting and challenging projects in global structures
- Opportunity to develop and broaden skills
- Attractive salary, bonuses and benefits package
- Pleasant working atmosphere