L1 Network Engineer
Kraków, Polska
Apex Systems has been delivering staffing and services for more than 25 years. We connect top scientific, technology, digital, and engineering professionals at all career levels with companies across the world. We provide solutions within our core skill areas to transform how companies do business. With hundreds of thousands of successful matches and thousands of projects executed, we have built a reputation as one of the best in the business. Apex serves and delivers to its European clients and consultants through its European division, Oxford Global Resources Limited t/a Apex Systems
L1 Newtork Engineer
- Works for worldwide customers within his/her own team or with other teams to solve problems and enhance future products with senior engineer supervision in the routing and/or switching area
- Solves reported product and network problems of moderate complexity
- Effectively utilizes databases of existing issues, debugging tools and simple or moderate lab simulations to analyze problems and identify solutions with a high level of customer satisfaction
- Provides basic systems/product training and intellectual property material on routing and/or switching technologies
- Work on shifts (morning and evening in EU time zone)
- Keeps up-to-date with the latest technology products in order to provide a high quality support in current and future types of support services
Requirements:
- Bachelor’s or Master’s degree in engineering (Computer Science, Electrical Engineering)
- Minimum 1 year of related experience involving customer exposure element in routing and switching
- Good technical foundation in networking (CCNA equivalent level or above) is required
- Knowledge in other technologies/products, experience and certifications are a plus
- Ability to communicate in English effectively both verbally and in writing;
- Passion and demonstrated ability to learn and work in a multicultural team environment
- Ability to drive to achieve goals with limited supervision
- Analytical skills