Capita is the UK’s largest business process outsourcing company hiring almost 75 000 staff across UK, Europe, India and South Africa. Our goal is simple: to help our wide range of public and private sector clients improve service to their customers.
Capita Poland with two Business Centres in Kraków and Łódź hires almost 700 employees. We deliver multilingual business services that range from managing complex processes to more specialised support. That provides our employees with the opportunity to work for various clients and develop expertise in many disciplines.
Given our expansion plans and exciting new projects, Capita is currently recruiting for the position of:
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Be the first point of contact for general trainings enquiries
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Design, develop, implement and deliver training programs and workshops
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Create and introduce assessment tools to value training effectiveness
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Handle logistics for training activities including materials, places and equipment
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Cooperate with key internal and external stakeholders
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Inform employees about training possibilities
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Provide feedback to program participants and management
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Support and coach internal trainers
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You have experience in carrying out all activities in the training cycle: design, delivery, evaluation
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You have knowledge of learning development system and training methodologies
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You are a people person with a can-do attitude
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You are self-disciplined and well organized team player
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Multitasking and working under the time pressure is no problem for you
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minimum of 2 years of relevant professional experience
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Min. Bachelor degree
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Trainer certification/education would be an asset
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Fluent English
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PC literacy, especially proficiency in MS Office
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Strong, proven management skills and results-oriented approach
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Excellent communication skills, both written and verbal
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High level of professionalism and confidentiality
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Self-starter, ability to prioritize tasks and work to meet tight deadlines and manage multiple tasks
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High ethical standards
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Experience at work in multinational environment
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Friendly work atmosphere and positive environment with a great work-life balance
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Workplace in the city centre
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Private medical healthcare
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Benefit packages including Multisport card
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A 30-minute lunch break included in the 8-hour working day
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After work activities (football team, volleyball team, charity events, etc.)
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Access to free in-house English classes with our dedicated English Trainer
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Work in an international and multicultural environment
