With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Inviting applications for the role of Logistics Customer Service with English.
Responsibilities:
- Responsible for shipment creation of both inbound and primary orders and respective exception management.
- Responsible for performing transport execution activities like slot booking, track & trace, express shipment during transit etc.
- Responsible for managing transport order of both inbound and primary transport (Auto-tendered and Perfect orders ) basis request from Sourcing units and co-packers.
- Responsible for supporting Logistic Quality team with required details regarding quality incidents.
- Jointly perform weekly performance meeting along with Organization to ensure target are meet.
- Responsible for performing short-term, mid-term and long-term capacity checks to flag contracted capacity risks.
Qualifications:
- Fluency in spoken and written English
- Customer Service related experience
- Good interpersonal skills: communication, influencing
- Strong analytical skills required
- University degree (minimum Bachelor) / logistics can be an advantage
What can we offer?
- Attractive salary;
- Stable job offers - employment contract
- Work in a multicultural and diverse environment with employees from over 30 countries
- Genpact supports professional tranings and great career development opportunities
- Free access to our award-winning learning platform
- Benefits such as Insurance, Luxmed, Multisport Lunchpass Card, additional vacation days, biking policy
Kindly please see our Privacy Notice for Employment Candidates: http://www.genpact.com/about-us/privacy-notice-for-employment-candidates
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.