We have an exciting opportunity to join one of Europe’s leading manufacturer’s based in any of our offices/sites. McBride is the leading supplier of Private Label Household and professional cleaning/hygiene products for Europe's largest and most successful retailers as well as producing own brand products.
The formula for our success is quite straightforward: we work by our Key Values – Always Committed, Working Together, Aspire to be the best and Giving and Taking Accountability to create a positive environment for all McBride employees.
Logistics Delivery Analyst
Miejsce pracy: Strzelce Opolskie
Job Purpose
Key interface between the Customer Services Regional team and the Logistics team with key focus on Service Performance in the region as well as supporting customer and divisional initiatives.
Your responsibilities will be
- Will take lead for Logistics customer service within the region, working closely with the regional customer services team to ensure clear reporting as well as service improvement action plans.
- Will work closely with the Transplace TMS Control Tower to focus on service delivery, understand customer / haulier performance and drive through cost efficiencies.
- Will be a ‘poweruser’ of Transplace TMS system, create and deliver reports within system with the primary focus of improving customer service levels or reducing cost.
- Lead internal and external customer meetings sharing of data on performance and initiate continuous improvement projects
- Lead & Coordinate regional commercial tenders, in line with divisional and logistics strategies, haulier and warehouse costing exercises, provide recommendations to the IBP process.
- Lead continuous Improvement initiatives with primary focus on service and cost improvements.
- Lead Regional Carrier / 4PL performance reviews. Focus on detailed performance packs at both customer and haulier level to fully understand opportunities to improve
- Work closely with the Supply Chain Finance to understand performance vs budget. Supporting forecasting, cost reduction initiatives reporting as well as escalating issues that require intervention from outside logistics to improve costs (eg internal CSL performance).
- Support wider logistics and business projects for future projects such as warehouse moves / plant or product changes, etc.
- Support the Customer Service function through provision of performance metrics against service level targets, service recovery plans and be a key interface with CS on mid- long term Logistics Strategy.
- Work with the Network Planning Team to coordinate and if required expedite ‘emergency’ scenarios to deliver customer service metrics working within suitable cost controls
Skills and education we are looking for
- Advantage to have a Logistics / Supply Chain Qualification
- Analytical background to understand the detail whilst able to focus on the overall picture
- Good attention to detail and technical (system and excel) skills
- Good command of Polish, English, German.
What will make you successful
- Experience in Transport and logistics
- Analytical mind – want someone who loves to work with data and has an investigative mind
- Self-starter – need to go out and look for the problems and opportunities.
- Experience in working in a service / operational environment
- Good communicator, will require to partner with customer services equivalent to ensure improved customer experience
What can you expect
- To join a talented team where your contribution is recognised
- To work in a challenging, fast paced, international company