Our Client operates as an international organization with a worldwide delivery structure providing business services in the areas of Finance, HR, Revenue Accounting, Management Reporting and Procurement for the group companies.
Krakow Center is the main hub for the delivery organization including also central functions for the group companies covering both standard as well as customized processes for airline business. Besides operations, Krakow Center has also teams specialized in Process Management, Migration Support, Knowledge Management and Continuous Improvement.
A dynamic growth, building up of existing and introduction of new services means development opportunities both for graduates as well as for experts and experienced leaders who want to become part of company success.
Requirements:
- 3 - 5 years of work experience with min 1 year of proven track record in managing a team
- Reporting knowledge and experience with reporting solution services
- Very good command of English
- Good command of German
- Knowledge of MS Office tools at an advanced level will be an advantage Passion for Reporting & Data analysis
- Flexibility and adaptability
- Resistance to stress
- Independent and systematic approach to work
Responsibilities:
- Leads his/her team and secures resource planning within his/her team
- Is responsible for communication between concerned stakeholders of the process & the company Customers
- Systematically tracks and improves quality of the team performance (e.g. by reports on key performance indicators or common errors)
- Takes over tasks concerning client management according to the tasks of their accountants
- Supports his/her team members with solving difficult issues
- Takes over difficult requests in case of escalation need
- Makes controls when dual controls are necessary Initiates and leads team meetings
- Supports training and coaching of team members on their different levels of progress
- Is responsible for the development of his team members
- Evaluates his/her team members and initiates quarter evaluation meetings
- Analyzes incoming complaints and together with
- Operations Manager identifies measures for troubleshooting
- Keeps up to date with procedures and process updates
- Handles administrative- and special tasks related to the team and service
We offer:
- Challenging work in an international environment under highest standards
- Attractive benefits and bonus system
- Friendly work environment
- Opportunity to work with people from different cultures and nations
- Language skills development opportunities
- Job stability and flexible working time
- Mother friendly company
