Management Reporting Team Leader

Requirements:

• 3 - 5 years of work experience with min 1 year of proven track record in managing a team
• Reporting knowledge and experience with reporting solution services
• Very good command of English
• Good command of German
• Knowledge of MS Office tools at an advanced level will be an advantage • Passion for Reporting & Data analysis •
• Flexibility and adaptability •
• Resistance to stress •
• Independent and systematic approach to work

Responsibilities:

• Leads his/her team and secures resource planning within his/her team •
• Is responsible for communication between concerned stakeholders of the process & the company Customers •
• Systematically tracks and improves quality of the team performance (e.g. by reports on key performance indicators or common errors) •
• Takes over tasks concerning client management according to the tasks of their accountants •
• Supports his/her team members with solving difficult issues •
• Takes over difficult requests in case of escalation need •
• Makes controls when dual controls are necessary • Initiates and leads team meetings •
• Supports training and coaching of team members on their different levels of progress •
• Is responsible for the development of his team members •
• Evaluates his/her team members and initiates quarter evaluation meetings •
• Analyzes incoming complaints and together with
• Operations Manager identifies measures for troubleshooting •
• Keeps up to date with procedures and process updates •
• Handles administrative- and special tasks related to the team and service

We offer:

• Challenging work in an international environment under highest standards •
• Attractive benefits and bonus system •
• Friendly work environment •
• Opportunity to work with people from different cultures and nations •
• Language skills development opportunities •
• Job stability and flexible working time •
• Mother friendly company