As TJX Europe, our European businesses include TK Maxx in the UK, Ireland, Germany and Poland, and HomeSense in the UK. Our stores offer shoppers a huge range of brands with up to 60% off recommended retail prices.
Our team of buyers deals directly with thousands of designers and brand owners all over the world. And then we pass the savings onto our customers.
Processing Centre Wrocław
Responsible for the technical and behavioural training of the site operational management teams. Supports the Processing Centres (PC) in developing a talented, diverse team who are empowered and engaged to achieve business goals and objectives. Delivers effective training through technical training team and subject matter experts. Acts as a mentor and coach to embed existing and transitional new managers into the PCs operation whilst contributing to the creation of high performing operational management teams and site succession plan.
- In conjunction with General manager (GM) and HR Business Partner (HRBP), devise and deliver the annual strategic site training plan
- Manage Training First Line Manager (FLM) to ensure site technical training plans are delivered.
- Manage FLM and training teams in terms of performance.
- Responsible for ensuring high quality and consistent delivery of the Development Plans within the PC.
- Coaching and supporting FLM and Shift Operational Manager (SOM) progress with regard to Personal Development Plan activity
- Support the Distribution Apprentice scheme by working in partnership with the programme manager to ensure the on-site apprentices have the appropriate direction and support
- Hold monthly review meetings with GM/HRBP to discuss progress of site training plan
- Provide coaching and support to all managers are competent in all technical and behavioural skill areas, are fully conversant with the four ways of working and have a strong focus on quality
- Provide ‘mentor’ support to new managers/graduates and support with onboarding. Review and evaluate their progress and identify solutions and support where appropriate in conjunction with Line Manager
- Use formal frameworks to assess current needs of existing management team and provide mentorship and coaching where appropriate
- Develop and maintain a technical/behavioural training matrix for all managers on site
- Provide on the job training to close any identified skills gaps within the management teams.
- Provide scheduled ongoing 121 coaching and feedback to FLMs and SOMs as required
- Create bespoke plans to support individual technical/behavioural skills development in conjunction with Line Manager.
- Establish and maintain effective communication with key contacts across other sites, head office and stores regarding talent development.
- Deliver core workshops on site when applicable.
- Implement any changes to process that impact the training function or deliver of training as instructed by Continuous Improvement Team.
- Support other UK PC’s where appropriate
- Working knowledge at management level of all areas of a processing centre or a production organization
- Good understanding and experience preparing, implementing, and operating Development Programmes
- Proven working knowledge of Health & Safety and legal requirements within a processing and/or production and/or distribution environment
- Experience of and ability to develop people through excellent coaching skills
- Ability to break down tasks, demonstrate actions and provide coaching to develop skills and performance
- Understanding of how people learn and the ability to adapt style and approach to meet individual’s learning needs
- Knowledge of team dynamics and the effects of a positive working environment
- Demonstrate the ability to coach, lead and motivate large teams to deliver results.
- Experience of working within set budgetary and performance targeted workplace
- Able to clearly communicate effectively at all levels through the exchange of clear, direct and effective messages (written, verbal and non-verbal).
- Adaptable and self-aware
- Ability to make decisions based on evaluation of risks, impact of decision on all departments and knowledge of ‘off price’ retailing
- Ability to influence peers and senior managers
- Ability to work under conditions of constant change, ensuring operational compliance and customer focus
- Very good command of English and ability to apply this skill to everyday communication at work
- Fluency with Microsoft Office
We offer excellent career development opportunities and give each individual the scope to grow and be a part of our success.
If you would like to be a part of something very special then please apply today.
