Manager w zespole Shared Services Outsourcing Advisory (Transition Manager)
Warszawa
Umowa o pracę
What does the team do?
Transition Manager /The Project Delivery Manager will manage the delivery of projects through the complete lifecycle from aspiration through to Operations and ensures the projects are delivered on time, meeting business & technical requirements within the agreed budget. The projects can be standalone or part of a work stream in a program with a higher degree of complexity. Projects are to be delivered in compliance with the Global Business Services project management delivery standards.
In this position, you will be responsible for
- Deliver a project portfolio as per pre-defined milestones, leading timely completion of all deliverables whilst managing resources, deadlines and budgetary requirements
- Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders
- Develop detailed and comprehensive project plans and schedule project timelines and milestones using appropriate tools
- Effectively communicate and manage project expectations to team members and stakeholders in a timely and clear fashion
- Review the work packages for each workstream owner. Validate schedule, dependencies, and resource utilisation across work plans
Requirements
- Bachelor's Degree in relevant field
- Trained and/or certified in PMP, Prince2, APM or equivalent
- A minimum of 10 years total experience with a minimum of 6 years of relevant Project/Program Mgmt. experience
- Relevant experience in BPO transitions (preferably in Finance, Customer Service or Procurement)
- Experience in managing multiple teams and capabilities to deliver complete complex project scope
- Proven track record managing multiple stakeholders effectively
- Experience managing virtual teams across multiple geographies
- Experience of working in fast-paced, high-demand, delivery-oriented environments
- Strong computer literacy and advanced user of MS Office applications (e.g. Microsoft Project, Power Point, Excel etc.).
- Ability to apply thought leadership in providing services and solutions to customers.
- Excellent communication and influencing skills at all levels of the organisation
- Strong commercial acumen and understanding of customer impacts
Desirable Criteria
- Six Sigma trained or equivalent
- Exposure in Agile tools/methodologies and digital transformation
- Vendor/Third Party management experience (including vendors, third parties, and sub-contractors)
- Experience managing delivery of business cases by monitoring costs and value delivered and intervening with corrective action when necessary to achieve commercial outcomes
We offer
- Fixed-term contract
- Work in professional and international environment
- Work in a professional, well-established and international work environment with excellent atmosphere in one of the world-famous and prestigious companies belonging to "The Big Four"
- Participation in exciting projects for global companies