Kraków
Nr Ref.: 1068963
HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej firmy rekrutacyjnej w Wielkiej Brytanii.
Grupa posiada ponad 390 biur w 27 krajach na całym świecie, w których łącznie pracuje 8 300 specjalistów. Jest liderem w Europie Środkowej i Wschodniej, Azji, Ameryce Południowej, Australii, Nowej Zelandii, Chinach, Japonii, Hong Kongu i Kanadzie.
Marketing coordinator
Key tasks
Administration: processes, coordinates and follows up a variety of administrative tasks including vendor accounting, translation of EU marketing programs into local languages, admin. support to EMEA Mktg managers and marketing teams, calendar management etc…
Expense control: Manage EU marketing budget, ensure accurate processing of invoices to correct cost center, preparing accruals etc.
Marketing daytoday: Intranet and fedex.com updates, (customer/ prospect) contest management, event support, incentives ordering, updating standard marketing/ media materials such as facts sheet, crisis manuals, biographies etc
Reporting : assists manager and team to extract data from basic marketing information systems according to specification and produces less complex data analysis reports ; creates, compiles and condenses management trend reports for presentation to relevant stakeholders by sourcing various performance analysis reports.
Database management : ensures databases and various information systems are updated and complete in order to ensure information availability.
Handling of customer enquiries : handles internal and external customer enquiries on marketing programs and directs other enquiries and/or complaints to the appropriate departments within FedEx to ensure resolution within the earliest possible timeframe in order to achieve superior customer experience.
Skills
English Written & Verbal Communication
Experience in administrative role
Tactical implementation capabilities
Team player
Experience of using structured processes
Analytical skills
Problem Solving Skills
P.C. Skills Planning & Organizing
Attention to details
Numerical skills
Vendor management experience
Competencies
- Builds effective working relationships within own team, other functions (internal/external) and Customer base in order to achieve set goals.
- Has the required technical & professional knowledge & commercial awareness; understands the FedEx business, philosophy, mission & strategy.
- Accomplishes tasks by considering attention for detail and accuracy of processes with a constant focus on task simplification.
- Adheres to predefined processes and recommends modifications to continuously improve efficiency.
- Correctly determines the root cause of problems, identifies potential solutions and implements the most appropriate or the approved solutions.
- With a customer focused approach, achieves set goals by using effective methods to prioritize & plan work.
- Identifies the forms of communication to clearly convey the desired message in an effective and engaging manner.
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