MS Support Analyst
Luxoft is a global leader in high-end software development.
Luxoft is looking for talents with a passion for technology & ready to create original solutions. Once on board, you are invited to expand your knowledge & skills, offering you a continuous learning experience helping you stretch your potential.
So if you’re enthusiastic by the idea of accessing cutting edge technology & innovation to make an impact, why don't you join us?
MS Support Analyst
Miejsce pracy: Krakow
Nr Ref.: VR-16996
Responsibilites
- Perform Level 2 tasks supporting the regional overnight batches
- Liaise with business on issues, outage reporting/management including SLA reporting improvements.
- Liaise with the development teams for new releases
- Liaise with the global support team for handovers, knowledge transfer and ensuring a standard model of support is implemented
- Build and maintain scripts and tools to manage the production environment and relative reporting
- Work on project items that affect the production environment
- This job requires shift work 24/5 mode as well as participation in weekend activities such as infrastructure post upgrade testing and post release support
Requirements
- 2+ years Production support experience in a related business area
- Ability to work in a global team with both global and regional responsibilities
- Experience in a number of Windows, Unix/Linux (basic scripting for monitoring requirements)
- Experience in Relational Databases Oracle, Sybase and MS SQL Server in terms of basic querying and stored procedure debugging
- Fluent English
We offer
Join our Development Center in Krakow, Poland, and become a member of our open-minded, progressive and professional team. In this role you will be working on projects for one our world famous clients. You will have a chance to grow your technical and soft skills, and build a thorough expertise of the industry of our client. On top of attractive salary and benefits package, Luxoft will invest into your professional training, and allow you to grow your profession.