Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions - underpinned by the world’s largest delivery network - Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 373,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.
Accenture Operations is one of Accenture key capabilities dedicated to work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, helpdesk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.
Job Description:
- Work as part of international technical team supporting large scale networks and DC infrastructures and delivering services to multiple clients using a variety networking technologies, including:
- Cisco WAN/LAN Devices
- Cisco Firewalls
- F5 Local Traffic Managers (LTM)
- Provide technical support & maintenance of production and development systems ensuring SLA targets are met
- Provide expertise on system performance tuning, capacity planning, maintenance patching and new version installation
- Keep the operational documents up to date
- Follow established development processes and standards. Identify and propose improvements to the processes and standards as necessary
- Possibility of international projects participation including working on client site
- Part of on-call rotation (additionally paid)
- Very good working English (written and oral)
- 2 years of experience in supporting network solutions for large scale, complex clients
- Willingness to work locally in Warsaw office during the first 3 months (with possibility to work partly remotely after trial period)
- Should hold Cisco CCNP certification or equivalent network knowledge
- Have good understanding of Cisco load balancing solutions, knowledge of F5 will be an asset
- Have good knowledge on the network security based on Cisco devices and IPSec and SSL VPN technologies (Juniper knowledge an advantage)
- Knowledge and experience of ITIL based service processes (Incident/Problem/Change Management) would be desirable
- Excellent problem solving, analytical and logical thinking skills
- Proven ability to work independently and as a team member
- Excellent communication and interpersonal skills
- Location: all Poland – after the trial period possibility to work partly from home ('home office') – or locally at the Warsaw office
- Opportunity to work for the most recognized brands in the world among such areas as: FMCG, airlines, banks, finance, insurance and tourism
- Benefits package, including private medical care, lunch vouchers, sport club card
- Training package on various technologies and possibility to gain a certification
- Paid overtime and on-calls
- International teams and multilingual environment
- Access to the latest high-tech solutions and opportunity to specialize in other technologies
- Ability to learn from the best IT experts on the market
- Possibility to work on international projects abroad (USA, Germany, France, UK)
- Tools: laptop, smartphone
"I hereby express my consent to process my personal data included in my job offer by Accenture Sp. z o.o. or any other entity of the Accenture group for recruitment purposes and once the recruitment process is closed, I agree that Accenture Sp. z o.o. with its registered seat in Warsaw, 00-121, ul. Sienna 39 or any other entity of Accenture group places and processes my personal data in its database. I also express my consent to sending my personal data to third parties within the Accenture group pursuant to the Personal Data Protection Act of 29th August 1997 (Journal of Laws of 2002, No. 101, position 926 as amended). I submit the data voluntarily. I have been informed about the right of access to the content of my data and about the possibility of correcting them."
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.
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