HRK jest jedną z największych i najbardziej doświadczonych polskich organizacji doradczych z obszaru zarządzania kapitałem ludzkim. Dostarczamy naszym klientom rozwiązania potrzebne na każdym etapie cyklu życia pracownika w organizacji – od rekrutacji i employer brandingu, poprzez ocenę i rozwój pracowników, obsługę kadr i płac, aż po outplacement. Istniejemy od 2000 roku i działamy w oparciu o zespoły dedykowane do obsługi poszczególnych branż i sektorów rynkowych oraz oddziały regionalne.
Zespół HRK ICT dostarcza najwyższej jakości usługi w zakresie rekrutacji stałych oraz outsourcingu kompetencyjnego IT. Pracujemy na zlecenie firm informatycznych i telekomunikacyjnych oraz działów ICT w pozostałych sektorach gospodarki. Współpracujemy z doświadczonymi kandydatami o specjalistycznej wiedzy i umiejętnościach, którym doradzamy w wyborze dalszej ścieżki kariery oraz prezentujemy najciekawsze oferty z rynku pracy.
For our Client, multinational organisation operating in FMCG sector we are recruiting :
Network Analyst - IOS Networks
województwo: mazowieckie
Responsibilities :
- Infrastructure, Services and operational capacity planning
- Monitor and drive the efficiency and effectiveness of Service Delivery functions and make recommendations for quality and service improvement
- Contribute to the building and development of the IT Service Management culture and provide leadership through continuous improvement and integration of global best practice and standards
- Define, review and implement the execution and maintenance of processes and procedures, highlight and ensure all associated risks, urgency, and impacts are proactively identified and mitigated
- Work and coordinate with different teams to manage planned projects activities and deliverables
Network Infrastructure :
- Network Operations and Management
- Oversee Troubleshooting, Escalations, Design, Project Handover and provide expert support when necessary.
- Network level project planning, implementation, review and documentation
- Network Design, planning, testing, documentation, reporting and communications
Operations :
- Customer and Key Stakeholder satisfaction for services in scope.
- Oversee all help desk service delivery and process review/tracking at cluster level.
- Escalation Management of critical issues
Technology :
- Provide expert knowledge and guidance on Cisco VoIP Infrastructure
- Provide expert knowledge and guidance on LAN/WAN/WLAN Network Infrastructure
Requirements :
- CCNA and CCNP Qualified
- 6+ years experience managing and delivering infrastructure services and operational excellence.
- Exceptional knowledge of service and application delivery, as well as successful service level agreement accomplishments.
- Expert knowledge of Cisco Routers and Switches, OSPF, EIGRP, BGP, MPLS, VLANs, STP, 802.1Q
- Experience with Cisco PIX / ASA, or other firewalls, VPN, NAT
- Experience of configuring and managing a large VoIP deployment using Cisco Call Manager, Cisco Call Manager Express, Unity, Voice Gateways etc
- Good understanding of VOIP, QoS, Dial Peers, etc
- Experience of Cisco Wireless Networks, APs, WLAN Controllers and WCS
- Good understanding and knowledge of Server & Client Technologies
- Good understanding of the organization’s goals and objectives.
- Strong interpersonal, written, and oral communication skills.
- Proven analytical and problem-solving abilities.
- Strong customer service orientation.
- Experience working in a team-oriented, collaborative environment.